Stay Clear Of These Three Often-Made Mistakes On Your Ecommerce Solutions Powered Store
Sunday, November 13th, 2011Ecommerce solutions have become more and more powerful, with features that help merchants market their products in a more efficient demeanour. With so many features available, merchants often get carried away and do things which could be negative to their stores.
Here are three mistakes to avoid on your small business ecommerce software powered web store.
Misusing The Content Slider
When used correctly, the content slider could be a handy tool to get the attention of visitors to pump your services and goods. Nonetheless many merchants misuse this clever tool and end up negating its purpose.
The content slider works best with 5 slides or less. This is because, many visitors are usually quite impatient and would likely not wait to see all the slides contained in the content slider.
The nicest thing to do is organise your slides before including it in the slider. Prepare it so that the most significant slide goes first followed by the second most important and so on .
If you have 10 slides. Create a few sets of sliders. You may repeat the significant slides and replace the less significant ones in the other sliders. Change your sliders every few days or so. Changing sliders is merely a matter of deleting and pasting of a short code with most well designed small business ecommerce software.
Another mistake merchants make with content sliders is making them too large. Content sliders shouldn’t be so enormous that they use up the whole top fold of a page. Think about content sliders as headlines of a page. There should be adequate space below the content slider to display a few products or other call-to-action images or text.
Not Offering One-Page Checkout As An Option
Many merchants don’t offer the One-Page Checkout as a choice for their customers because that option comes at a cost. The One-Page Checkout is a fast checkout process because it does not need the shopper to register at the store. The registration process usually requires the purchaser to leave an email address. Merchants use this address for lucrative post purchase marketing initiatives, e.g. The distribution of newsletters.
Omitting this option might basically cost a number of sales. The bottom line for any online store is to make as many sales as possible . There’ll be some who don’t mind taking the time to register. But there will be those who want to get things done as fast as practicable. So including this option might not only get you a sale, but possibly a return customer also.
Not Chasing Up On Aborted Orders
Some reports have recommended that as many twenty five percent of orders are cancelled for one reason or another. Sadly , many merchants pay no interest in trying to salvage this group of patrons even though there’s a feature in most ecommerce solutions to address this.
Many small business ecommerce software have an automatic email feature to enable the store to contact these clients and try to persuade them to reconsider completing their aborted order. Research has demonstrated that up to 30 percent of cancelled orders can be salvaged this way. Although the automated email has a prepared template, a little modifying by merchants to make it sound more attractive and sincere can do amazing things.
To summarise,
- Limit the number of slides on your content slider to a maximum of 5
- Followup on aborted orders
- Make sure your content slider does not take up too much of the first fold
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