3 Novice Blunders To Avoid On Your Ecommerce Solutions Powered Web Store
Saturday, November 12th, 2011Ecommerce solutions are becoming more and stronger, with features that help merchants market their products in a rather more efficient manner. With so many features available, merchants often get carried away and do things which could be negative to their stores.
Here are three mistakes to avoid on your shopping cart powered web store.
Misusing The Content Slider
When used correctly, the content slider can be a handy tool to get the awareness of visitors to pump your products and services. But many merchants misuse this clever tool and finish up negating its purpose.
The content slider works best with five slides or less. This is thanks to the fact that, many visitors are usually quite impatient and would probably not wait to see all the slides contained in the content slider.
The best thing to do is organize your slides before including it in the slider. Arrange it so that the most significant slide goes first followed by the second most vital and so on .
If you have 10 slides. Create a few sets of sliders. You may repeat the significant slides and replace the less important ones in the other sliders. Change your sliders every few days or so. Changing sliders is merely a matter of removing and pasting of a short code with many well designed shopping cart.
Another mistake merchants make with content sliders is making them too big. Content sliders should not be so big that they use up the entire top fold of a page. Think of content sliders as headlines of a page. There should be enough space below the content slider to display a few products or other call-to-action photographs or text.
Not Offering One-Page Checkout As A Choice
Many merchants do not offer the One-Page Checkout as a choice for their customers because that option comes at a cost. The One-Page Checkout is a fast checkout process because it does not need the customer to register at the store. The registration process typically requires the purchaser to leave an e-mail address. Merchants use this address for profitable post purchase marketing initiatives, e.g. The distribution of newsletters.
Omitting this option might basically cost you a number of sales. The bottom line for any online store is to make as many sales as possible . There will be some who do not mind taking the time to register. But there will also be those who need to get things done as quick as practical. So including this option might not only get you a sale, but possibly a return shopper too.
Not Chasing Up On Aborted Orders
Some reports have recommended that as many twenty five percent of orders are cancelled for one reason or another. Sadly , many merchants pay no real interest in trying to salvage this group of consumers even though there’s a feature in most ecommerce solutions to address this.
Many shopping cart software have an automated e-mail feature to enable the store to contact these purchasers and try to persuade them to reconsider completing their cancelled order. Research has shown that up to 30 percent of cancelled orders can be saved this way. Though the automated e-mail has a prepared template, a little changing by merchants to make it sound more interesting and sincere can do great things.
To summarize,
- Limit the number of slides on your content slider to a maximum of 5
- Offer customers the quick checkout option
- Make sure your content slider does not take up too much of the first fold
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